Eunice Conley shares her experience during the COVID-19 pandemic in Madison. She starts by talking about the beginning of the pandemic and the information that was being shared, how it seemed like another flu. She then talks about how her family experienced COVID, from sudden symptoms, hospitalizations, loss, and assuming care of her nephew when her sister died. Eunice shares how her family also lived through losses from gun violence and accidents in the midst of the pandemic. Apart from their personal losses, she speaks about how the loss of human touch has affected everyone and her experience as a person living with multiple sclerosis. She recounts some of the needs and wants that were exposed during the pandemic and her hope of creating a new way of doings things.